Privacy Policy

A calm and respectful approach to your privacy

At Mia Chi Meditation and Hypnotherapy, your privacy is held with care.

Any information you choose to share is treated with respect, confidentiality, and integrity, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What information may be collected

We may collect personal information such as:

– Your name and contact details
– Information you share about your wellbeing (where relevant to your sessions)
– Appointment and booking details

You are always in control of what you choose to share.

How your information is used

Your information is used to:

– Support your sessions and overall experience
– Communicate with you about bookings or enquiries
– Provide relevant services and resources

Your information is not sold, rented, or shared for marketing purposes.

Your personal and wellbeing information

If you choose to share personal or health-related information, it is treated with care and kept private.

This information is only used to support your sessions, unless required or authorised by law.

Storage and care of your information

Reasonable steps are taken to protect your information from misuse, loss, or unauthorised access.

This may include the use of secure and trusted systems for bookings, communication, and payments.

Third-party services

We may use trusted platforms to support our services, such as booking systems, payment providers, or communication tools (e.g. Zoom).

These providers manage your information in accordance with their own privacy policies.

Website use

Basic website data (such as page visits) may be collected to help improve your experience.

Access and updates

You are welcome to request access to your personal information or ask for corrections if needed.

In some cases, access may be limited—for example, where it relates to practitioner notes or where it is not appropriate to share certain information.

Information can be provided to medical or legal professionals when appropriate, with your consent or where required by law.

Contact

If you have any questions or concerns, you are welcome to get in touch:

Mia Chi Meditation and Hypnotherapy
Joanna Hannaford
Joanna@miachi.com.au

A gentle note

Our services support relaxation and wellbeing and are not a replacement for medical or psychological care.